Account Manager, E-Commerce, Mid-Market, China Export (Hong Kong)
Hong Kong • Full Time
Meta
Sales & Marketing
Sales
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The Account Management team is a sales team that is part of Meta’s Global Business Group. This team is focused on connecting every business in the world with their customers on Meta and then helping them grow through solutions like Facebook Pages and Advertising. Account Managers are directly responsible for building relationships and helping clients drive business results on Meta Platform through consultation, education, and support. Ideal candidates will be driving marketing strategy coupled with a willingness to roll up their sleeves and execute the tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills, a willingness to experiment, ability to thrive in a dynamic, team-focused environment, and a drive for helping others achieve results. This position is full-time and located in our Hong Kong Office.
Account Manager, E-Commerce, Mid-Market, China Export (Hong Kong) Responsibilities
  • Become an expert in Meta’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs
  • Grow revenue, educate and deliver consultative support to strategic clients and partners
  • Work directly with advertisers to improve the performance of their advertising campaigns on Meta platforms
  • Troubleshoot and resolve account issues in a timely manner
  • Gather advertiser feedback to enhance current and future ad products
  • Work cross-functionally within sales and other Meta organizations to drive revenue and increase customer satisfaction
Minimum Qualifications
  • BA/BS degree
  • 5+ years experience in account management, digital marketing or sales
  • Account Manager will manage clients whose usual business language is Mandarin and English. Knowledge of Mandarin is essential for success in this role
  • Demonstrated experience to effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
  • Demonstrated experience in problem solving and analytical skills leveraging internal analytical tools and external market insights
  • Demonstrated experience in consultative sales skills to effectively identify clients' business needs with data backed hypothesis, mapped to Meta Business Solution recommendations
Preferred Qualifications
  • Prior experience in cross-border business, digital advertising and understanding of eCommerce ecosystems is a plus
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.



Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .

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