Workforce Operations Manager
Menlo Park, CA • New York, NY • San Francisco, CA • Chicago, IL • Full Time+ 3 more•Full Time
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Meta
Data Center
Data Center Strategy
Join our Data Center Business Operations team as the Workforce Operations Manager, where you will play a critical role in ensuring our workforce scales efficiently to meet the demands of Meta’s rapidly growing infrastructure.
This position leads the execution of the data center’s headcount plan, reports on progress, guides hands-on support for hiring managers, and rapidly troubleshoots roadblocks. At the same time, this role systematically improves headcount execution by enhancing data quality, developing processes, delivering proactive education to hiring managers and leading efforts to deliver continuous improvement across the workforce strategy team, including coordinating stakeholders. In addition to execution, coordination and continuous improvement skills, this role requires analytical and technical skills to prioritize and deliver improvement at scale.
Workforce Operations Manager Responsibilities
- Ensure the headcount plan is executed with precision, so that each team in the Infrastructure Data Center organization has the correct positions available to hire
- Guide efforts to pivot available positions as shifting data center strategy alters the headcount plan
- Resolve complex issues raised by hiring managers to enable business-critical changes to positions
- Report on headcount plan progress to executive leaders in the data center group
- Surface and resolve roadblocks to unlock hiring for all positions tied to the headcount plan
- Analyze issue patterns to prioritize continuous improvement
- Manage and deliver operational improvement efforts across the workforce strategy team, coordinating a network of cross-functional partners and managing a contingent worker
- Achieve reliable and systematically improving results, delivering a workforce aligned to the headcount plan
Minimum Qualifications
- Bachelor's degree in Business Administration, Operations Management, or a related field
- 10+ years of professional experience in workforce planning, talent management, or headcount operations management
- 5+ years of experience driving projects and continuous improvement initiatives tied to workforce management
- Experience working with people or position data using workforce systems (e.g. Workday)
- Experience resolving first-of-kind issues in a time-sensitive environment
- Experience leading programs or complex processes
- Communication skills, with experience working with cross-functional teams and executive leaders
- Analytical skills, with experience leveraging data and reporting metrics to inform business decisions
- Technical skills, with experience learning new tools, identifying valuable tooling enhancement opportunities, and partnering with developers to automate and scale work
Preferred Qualifications
- Master's degree in Business Administration, Operations Management, or a related field
- Experience leading people or teams
- Experience working in a data center or infrastructure environment
- Certification in project management or process improvement (e.g. Project Management Professional)
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$150,000/year to $213,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .