Direct To Consumer Operations Specialist
Burlingame, CA • Full Time
Meta
AR/VR
Business Development & Partnerships
Online Operations
Sales & Marketing
Business Development
Partnerships
We are seeking a detail-oriented Direct-to-Consumer Operations Specialist with a focus on vendor services to support the daily operations of business. This role will contribute to business growth by managing relationships with key e-commerce and affiliate sales partners. This role will be part of the DTC Operations team.
Direct To Consumer Operations Specialist Responsibilities
  • Manage and support daily operations of the e-commerce platform with a focus on vendor services
  • Manage the budgeting, invoicing, and contract renewal processes for vendors, ensuring timely and accurate financial transactions, and maintaining relationships with external partners
  • Collaborate with cross-functional teams, including sales, logistics, product management, and engineering to ensure alignment and effective communication with vendors
  • Ensure compliance with company policies, regulatory requirements, and industry standards in vendor interactions
  • Contribute to process improvements to increase efficiency and reduce costs while maintaining a high-quality customer experience
  • Work with the data analytics team to track key performance indicators related to vendor services
  • Participate in fostering operational rigor, encouraging innovation and continuous improvement in vendor management
Minimum Qualifications
  • Bachelor's degree in Business Administration, Marketing, Supply Chain Management or related experience
  • 3+ years of experience in direct-to-consumer partnerships or marketing, with specific experience in managing e-commerce and affiliates
  • Experience in improving operational efficiency and customer experience through effective vendor management
  • Analytical and problem-solving skills
  • Demonstrated communication skills
  • Experience with adapting to changing priorities
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$105,000/year to $152,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.


Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity

Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .