As a Manager of Global Research Operations, you will implement operational systems, act as a connector, and problem-solve operational hurdles to enable researchers to do their most impactful work. In this role, you will define, establish, and maintain operational and team-wide programs within the Family of Apps (FOA) UXR pillars, as well as create and manage processes to support the team. The ideal candidate is entrepreneurial, enabling the team's best work by leading strategic planning of programs, managing short and long-term project milestones, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. The Verticals Manager is an expert in problem-solving and multitasking while building long-term relationships with the UXR Leads, the broader team, and cross-functional partners. You will utilize a full range of organizational and interpersonal skills that help our talented teams operate at their highest and most effective level. This role requires both execution and strategic-focused program management experience and broad knowledge of research's impact on product design and development. Communication skills, demonstrated experience managing complex logistics, and a highly organized approach are mandatory.