- Create and improve global standards for processes, workflow and automation roadmaps for software automation that facilitate deployment, maintaining and decommissioning of server hardware at scale.
- Work with hardware and software engineering teams and vendors to help resolve complex technical issues that affect the computing infrastructure.
- Plan, lead and collaborate with cross-functional data center teams to deliver complex data center infrastructure capacity projects, taking into account the interdependencies of production resiliency, power, cooling, network, server and application layers.
- Data trending, analysis and interpretation of systemic issues that impact fleet uptime and utilization.
- Perform root cause analysis of complex technical and engineering issues and drive resolution.
- Build cross-functional relationships and have the ability to influence policies and procedures to improve regional/global data center operations.
- Employer will accept a Master’s degree in Computer Science, Computer Engineering, Information Systems, Applied Sciences, Mathematics, Physics or related field and two years of experience in the job offered or in a computer-related occupation.
- Position requires 24 months of experience in the following:
- 1. Networking, Hardware, or OS repair
- 2. Linux, UNIX or other server hardware support
- 3. Technologies HTTP, DNS, RAID, and DHCP
- 4. Project planning
- 5. Utilizing data analysis to identify opportunities for Process Improvement
- 6. Diagnosing and resolving software provisioning issues
- 7. Process ownership and development and systems development
- 8. Enterprise level networking, server, and storage installs.
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