- Provide expert guidance on reasonable accommodations, disability laws, and leave policies to employees, managers, and HR partners.
- Oversee complex and escalated matters through end-to-end case management, including implementation, tracking of accommodation transitions, and follow-up within the accommodations tracking related tool.
- Analyze and improve workflows to streamline case management and accommodations tracking, ensuring seamless execution and efficient use of resources.
- Develop and maintain key performance indicators (KPIs) to measure program effectiveness and identify areas for improvement.
- Collaborate with cross-functional partners to implement process improvements and ensure compliance with disability laws, including e.g. ADA/ADAA, FMLA, and/or EU UK equality employment legislation .
- Handle private and sensitive data in accordance with company policy and legal requirements, demonstrating judgment and discretion in supporting complex and private employee matters.
- 6+ years of experience in Human Resources or Employee Relations
- Working knowledge of employment law and compliance, including familiarity with e.g. ADA/ADAA, FMLA, and/or EU/UK employment equality legislation
- Proven experience to effectively communicate and build relationships with employees, managers, and HR partners, with a track record of resolving complex issues and improving customer satisfaction.
- Experience driving program and process improvement initiatives, with a focus on optimization and scale
- Experience working in a large, complex organization with multiple stakeholders and priorities.
- Knowledge of HR systems and processes, including case management software and reporting tools.
- Certification in HR or Employee Relations, such as SHRM-CP or PHR.
- Advanced degree in Human Resources, Business Administration, or related field.
- Experience with process improvement methodologies, such as Lean or Six Sigma.
- Familiarity with data analytics and reporting tools.
APPLY NOW
Find your role
Explore jobs that match your skills and experience. Search by technology, team or location to find an opening that’s right for you.
View jobs
Careers
Follow us
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .