- Own, develop, execute and manage integrity support strategies for Meta products with Product, Engineering, Operations and Policy teams.
- Manage and improve day-to-day operations against quality and efficiency targets in a fast-paced environment.
- Analyze complex workflows and provide recommendations for process, policy, and system improvements to develop or improve scalable solutions, drive quality, accuracy and automation opportunities.
- Analyze data to identify user trends and malicious behavior and suggest recommendations to improve operations.
- Help create scalable policies and processes to solve complex business problems and ensure the safety of the community.
- Use critical thinking and problem solving skills to identify, set strategy for, and resolve large and complex business problems.
- Track and analyze key operational metrics and ensure Key Performance Indicators/service goals are met.
- Experience working in an Operations, Technology, Project Management or equivalent team.
- Experience using data tools such as SQL, SAS, and data visualization (e.g. Tableau).
- Track record of Data Analysis and Root Cause Analysis skills.
- Proven understanding of operational health, metrics and KPI management.
- Experience leading process and policy improvement projects across an evolving and cross-functional landscape.
- Experience working in, communicating with, and leading global cross-functional project teams.
- Bachelor's degree.
- Knowledge of other programming languages, e.g. Python, R, SQL.
- Experience in working with potentially graphic and objectionable content.
- Avid user of our platform of products.
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