Retail Programs And Operations Manager
Burlingame, CA • New York, NY • Seattle, WA • Full Time+ 2 more•Full Time
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Meta
AR/VR
Operations
We are seeking an experienced Manager to lead our Retail Operations team within Reality Labs Global Sales Planning and Operations. This role is pivotal in driving the strategic direction and operational best practices of our retail operations, program management, and financial analysis functions. You will have demonstrated experience in retail operations, data analysis, and program management, with a proven track implementing advanced systems and tooling to drive scale and achieve business objectives.
Retail Programs And Operations Manager Responsibilities
- Leadership and Strategy: Develop and implement strategic plans for retail operations ensuring alignment with organizational goals. Lead and mentor a team of analysts and program managers to drive efficiency, productivity, and partner satisfaction
- Program Management: Manage the development and execution of retail operations programs, including budgeting, timeline development, and resource allocation. Ensure seamless execution through effective change management and risk mitigation strategies
- Data Analysis and Visualization: Guide the team in managing and visualizing large volumes of data using tools like Tableau and Unidash. Leverage data insights to inform strategic decisions and optimize retail operations
- Cross-Functional Collaboration: Foster mutual beneficial relationships with internal stakeholders, including channel marketing, sales, logistics, and external partners. Act as a liaison to ensure cohesive and efficient operations across all teams
- Financial Oversight: Manage financial planning and analysis activities, including budget forecasting, KPI management, and financial modeling. Ensure data accuracy and integrity in all financial reports and dashboards
- Process & Solution Optimization: Identify opportunities for process improvements and implement innovative solutions to enhance operational efficiency and effectiveness
Minimum Qualifications
- 10+ years of retail operations, program management & data analyst experience
- 2+ years of experience in direct management
- Proficiency in data analysis and visualization tools (e.g., Tableau, PowerBi, SQL)
- Demonstrated effective leadership, communication, and problem-solving skills
- Experience managing cross-functional teams, external partners and complex projects
Preferred Qualifications
- Bachelor's degree in Business, Economics, Statistics, Data Science, or a related field
- Experience in the consumer electronics industry
- Certification in program management (for example, Project Management Professional, Agile)
- Familiarity with retail partner guidelines and processes
- Tableau Certified Data Analyst preferred
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$152,000/year to $214,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .