Program Manger, Product Data Operations: MSL Operations
Austin, TX • Menlo Park, CA • Seattle, WA • New York, NY • San Francisco, CA • Full Time+ 4 more•Full Time
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Meta
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Meta is seeking a highly experienced and strategic Program Manager to join the Product Data Operations (PDO) team. PDO delivers the data and insights that power machine learning and AI at the core of all Meta products. As a Program Manager, you will play a critical leadership role in driving the success of GenAI programs, providing strategic direction, operational prowess, and cross-functional collaboration. You will leverage your expertise in managing large-scale annotation operations and workforce management to ensure the successful execution of complex, high-impact initiatives. This is a unique opportunity to shape the future of AI at Meta by leading cutting-edge programs and scaling global data operations.
Program Manger, Product Data Operations: MSL Operations Responsibilities
- Provide strategic leadership and oversight for the planning, execution, and delivery of MSL programs, including initiating and scaling 0-to-1 efforts
- Drive alignment of program objectives with organizational goals by collaborating with MSL research, engineering, and product teams
- Oversee large-scale data annotation operations, including managing relationships with onshore and offshore annotation vendors and leading a distributed workforce
- Develop, implement, and continuously improve annotation project guidelines, ensuring alignment with product and research requirements
- Proactively identify program risks, develop mitigation strategies, and communicate updates and rationale to stakeholders at all levels
- Establish and monitor key performance indicators (KPIs) to ensure program success, quality, and efficiency
- Report program progress, insights, and recommendations to internal and external stakeholders, including executive leadership
- Foster a environment of continuous improvement, and innovation within the team and across vendor partners
Minimum Qualifications
- 10+ years of program or project management experience, with a proven track record of delivering complex, large-scale programs in fast-paced environments
- Demonstrated experience working at an annotation vendor or managing large-scale data annotation operations, including workforce management of distributed teams
- Prioritize, drive key initiatives forward, and manage multiple cross-functional stakeholders with urgency and accountability
- Exceptional critical thinking, analytical, and problem-solving skills
- Navigate ambiguity and lead teams through change
- Bachelor’s degree
Preferred Qualifications
- Experience in consulting, product strategy, or building and scaling operations from 0 to 1 to 100
- Demonstrated success in delivering large-scale programs on time and within budget
- Advanced proficiency with SQL and/or Excel/Google Sheets for data analysis and reporting
- Experience in AI, machine learning, or related technical fields
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$143,000/year to $202,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .
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