- Work across teams to collect returns forecast, refurbishment yields, and demand/supply data required to produce a rolling 6-month business plan for review leading to the Plan of Record for integration in the Global Service Business Management Plan and S&OP.
- Facilitate regularly scheduled discussions with Internal Stakeholders across multiple groups and regions to communicate and identify refurbished inventory opportunities.
- Participate in the allocation of Supply across all identified Demand streams.
- Collaborate with the Service ops team and multiple XFN teams to ensure Refurbished Product specifications and system set ups are created and managed for the regions.
- Collaborate with Accounting, Finance and Legal to support the creation of unique Product Specifications and Financial modelling.
- Communicate with the Customer Support , Marketing, Trade, Logistics and Fulfillment and Planning Teams to ensure they are fully aware of the Service Business Management plan and are prepared to support the Plan of Record.
- 5+ years experience in supply chain programs, reverse logistics and operations.
- Skilled in project management.
- Advanced experience of analytical tools (MS Excel , Tableau etc.).
- Skilled in presentation programs ( MS PowerPoint etc.).
- Experience managing multiple tasks under timelines and shifting priorities.
- Highly motivated to support strategic growth and inquisitive mindset that pursues competitive research.
- Previous experience in Product Refurbishment Programs
- Previous experience in Competitive Research
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