Channel Operations Account Manager
Sunnyvale, CA • Full Time
Meta
Facebook Reality Labs
Program Management
Meta is seeking a proactive and hands-on hardware focused Channel Operations Account Manager to support our Retail responsible for facilitating communication and collaboration across various internal and external stakeholders to accurately forecast near-term account demand, manage account inventory levels, and coordinate replenishment schedules using data to drive decision making and optimizing for overall supply chain efficiency.
Channel Operations Account Manager Responsibilities
- Conduct Collaborative Planning, Forecasting and Replenishment (CPFR) to determine optimal inventory levels at each stage of the product life-cycle, including safety stock levels
- enhancing forecasting and inventory planning practices.
- Collaborate with cross functional partner partners to ensure consistency of information and standard methodologies, develop measurements for success, drive system adoption and support continuous improvement efforts.
- Gather and analyze sales data from various sources to create accurate near-term demand and order forecasts with input from key stakeholders. Analyze trends around demand and supply information available to the organization to influence category and global strategy.
- Track key metrics related to inventory levels, lead times, and customer service to evaluate the effectiveness of CPFR strategies
- Cultivate mutually durable relationships with internal sales and supply chain partners to facilitate open communication and data sharing.
- Monitoring sales trends, market conditions, and other relevant data to identify potential issues and adjust joint plans accordingly.
- Monitor the coordination of product orders to ensure timely deliveries and minimize stock-outs while balancing against corporate priorities of cost and account prioritization.
- Provide coaching and support to order operations coordinators as needed.
Minimum Qualifications
- 5+ years’ experience in supply chain operations.
- Proven track record in improving In-stock and WOS metrics through building and managing stakeholder relationships.
- Demonstrated effective communication and assertively with internal and external teams at all levels.
- Proven problem solving and critical thinking skills demonstrated through developing accurate plans that optimize trade-offs and outcomes
- Experience working in high-volume consumer electronics industry.
- Capacity to adapt to changes and ambiguity, while ensuring business continuity.
- Relevant analytical skills and interpersonal experience.
Preferred Qualifications
- Experience using Oracle Fusion, SAP or other ERP platforms for order fulfillment and inventory management
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
$113,000/year to $163,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form .