Global Operations (Global Ops) touches every part of the Facebook company. At its heart, the organization ensures people have a safe and enjoyable experience across Facebook’s apps and services. With teams focused on media partnerships, payment risk, global election integrity, intellectual property, business integrity, and more, there’s incredible opportunity for even those early in their careers to make an impact.
“Global Ops is about solving problems to better support our community,” Ritika M., Emerging Talent Program Manager, explains. “We look for team members who enjoy collaborating across functions, can solve problems quickly and efficiently, have keen analytical skills, and are open to learning. People come to Global Ops from a variety of backgrounds, which include business, economics, political science, communications, and more. That's the beauty of Global Ops. There’s so much more than a specific education that makes someone a strong candidate.”
Ritika M., Emerging Talent Program Manager
Countless opportunities to drive impact
Global Ops spans across APAC, EMEA, North America, and LATAM regions. All over the world, team members bring their unique experiences and skills to their roles. For APAC-specific roles, it’s helpful to be multilingual as people in the region speak a number of different languages. And while many people believe they need to have a technical background to join the Global Ops team, that’s simply not the case.
“Not everyone who comes to Facebook is tech-savvy,” explains Gwen M., Emerging Talent Recruiter. “Many people learn new technical skills while working on projects and across functions. We’re a diverse team and the more unique your experience or major, the better.”
Gwen M., Emerging Talent Recruiter
While roles within teams and across Global Ops vary, they have one thing in common: the opportunity to make a meaningful impact for billions of people around the globe. For example, Mavis L., Business Integrity Analyst, is driven to solve problems that drive positive change. “When the coronavirus pandemic began, some people used Facebook to mark up essential goods like hand sanitizer and masks. It was our job to help prevent malicious advertisers from creating harm or profiting off the pandemic. I saw firsthand how our efforts made a difference in the world.”
Mavis L., Business Integrity Analyst
An open and empowering culture
Across Global Ops, team members say having autonomy empowers them to thrive. Regardless of your role, having the independence to work your own way and pave your own trajectory is a key part of Facebook’s culture.
“Facebook empowers me to bring my whole self to work,” shares Vivian R., Learning Communications Manager. “I can be myself, build community, and be bold about pursuing my interests. I’m inspired to do my best work knowing it will be appreciated by my teammates and leadership.”
Celine F., Political Ads Workflow Program Manager, feels a strong sense of community at work and credits Facebook’s open culture. “People are really open-minded to getting to know each other at work. And beyond that, mutual respect is really important here. Simple gestures like making sure everyone has the opportunity to speak up and advocating for diverse viewpoints is a common practice.”
Celine F., Political Ads Workflow Program Manager - Art by Sophia Ong through Facebook Open Arts
Nabil K., Legal Takedown Request Specialist, is grateful to work for a company where he’s empowered to bring his authentic self to work every day. “I was thrilled when I was approached to lead the Pride@ Singapore chapter for Facebook. It’s empowering to know the company I work for is creating progress here.”
Nabil K., Legal Takedown Request Specialist
Applying past experience and passion to the team
As long as you’re resilient, passionate, and inspired to work with different teams, Global Operations may be a great fit for you.
Celine F. found that experiences outside of her studies helped form her career trajectory. “When I was in school, I studied Political Science and Southeast Asian Studies, which isn’t typically associated with a career at a tech company. However, my internships and extracurriculars provided me with a wide array of experiences and helped me figure out what kind of work environments I thrive in. I knew I wanted to work for a mission-driven company with opportunities for growth and endless learning. That’s why my role at Facebook is a great fit for me. My team works to keep Facebook’s political ads operations as transparent and efficient as possible for the people on our platforms and advertisers.”
“I’ve never felt regretful about chasing my passions,” Vivian R. adds. “Though I didn’t have a background in communication, I’ve always loved writing. Facebook gave me the opportunity to explore my passion by creating a role centered on communications and branding—with a focus on organizational transparency. If you’re willing to jump in and get involved, the opportunities here are endless.”