Feb 25 2022

Cultivating a Culture of Care at Meta

By Meta Careers
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Since the pandemic began, mental health and the future of work have been the focus of many conversations for companies and leaders around the world.
“We suddenly had team members who were doing three jobs—their role, being a full-time parent, and being a homeschool teacher," explains Charlene C., Vice President of Communications, APAC, Meta. "Team members who thrived on social interaction also had to adjust to life at home during lockdown, which took a toll on their mental health."
At Meta, holistic well-being of team members has always been a priority. But as Yein Mei T., the Benefits Lead in APAC, notes, “We all leaned in to show deep care for our people during this time. From encouraging managers to do daily check-ins to pausing our yearly rating cycle to reduce pressure and expectations, we focused on initiatives that would provide employees with strong support in and outside of work during an uncertain time.”
Now, almost two years after finding new ways to collaborate and build together, we’ve had a chance to reflect on what worked, how we can continue to cultivate a culture of care, and look ahead together to create an inclusive, empowering and impactful future of work. “There’s no certainty about what work will look like as we continue to adapt,” Ken H., Human Resources Director for APAC Business and Technology explains. “At Meta, we’re focused on building a sustainable future of work that prioritizes community, ensures team members are connected, and empowers people to create impact from everywhere.”
In a recent Facebook Live panel discussion, Charlene, Ken, and Yein Mei joined Melissa L., Singapore Site Lead , to further discuss and reflect on the future of work and well-being at Meta. Here are some of our favorite highlights from the Live:

1. How did Meta cultivate a culture of care to ensure team members were supported during the early days of the pandemic?


2. What are some challenges of remote work? How has Meta shifted its company work culture to adjust to this new way of working?


3. What is Meta doing to support team members from a mental health and well-being perspective?


4. Managers play a key role in ensuring team health and well-being. How do you show up for your team and look out for signs of mental weariness and fatigue?


5. Looking ahead, how is Meta envisioning the future of work?


6. Bonding with your team virtually can be challenging. What advice do you share with team members who have never met in person?


7. Mental health still has a stigma surrounding it, especially in more traditional workplace settings. Do you have any advice for those who want to ensure mental well-being is a priority at work?


8. What are the most valuable lessons you’ve learned over the last year?


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