Jun 20 2019

Public Policy: Building for trust, integrity, and community at Facebook

By Meta Careers
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As one of the largest social media companies in the world, Facebook plays a critical role in shaping technology policy across the globe. Today, Facebook drives some of the most important conversations about the future of social media. From content regulation and privacy to elections and economic growth, there’s a massive opportunity to drive impact.
Markus R., VP of Public Policy in EMEA, leads the policy team in EMEA. This diverse team is spread out across Europe, the Middle East and Africa, in countries including London, Warsaw, Dubai and Brussels and brings together people from various backgrounds to support efforts across 110 countries in the region. No matter their location, all team members are united by the same goal: balancing the needs of policy makers while keeping Facebook safe and open to innovation.
We caught up with Markus and a few of his team members to learn more about what it’s like to work on public policy at Facebook. Here’s what they shared about the team’s culture, focus, and how their efforts are bringing the world closer together.

Driving policy through diverse perspectives

“As the VP of Public Policy in EMEA, I’m responsible for overseeing the policy resources for the region. We work with an extremely diverse group of countries, from Sweden to Uganda. As a result, one of my key priorities is building a team that reflects the variety of these nations. We’re extremely intentional about working with people who come from different backgrounds and have unique personal, political, and social perspectives. Because we work with political stakeholders across the region to set policy standards in Europe, Middle East and Africa and across the globe, it’s critical we have a team that understands the broad views of people in this region. We also encourage healthy debate in the office to help us make thoughtful decisions that will protect the billions of people around the world who use our products.”
“If you’re considering a role in public policy at Facebook, ask yourself what you want to achieve in your career. Do you want to work with complex and interesting issues? Do you care about the role we play in society? Do you feel responsibility for companies like Facebook to find the right space and help shape future policies? If so, you’re at the right place.” Markus R., VP of Public Policy, EMEA

Building trust and protecting data privacy rights

“As part of the office of Facebook’s Data Protection Officer, my team is responsible for ensuring Facebook’s actions are fair, accountable, and respect people’s rights. We review products to confirm they comply with GDPR standards, respond to queries from users and regulators, and attend conferences to understand what’s happening in the industry. Protecting others’ data and rights is our top priority, and it’s an exciting time to be working in this field. Regulation is changing and we’re at a critical point where Facebook is shaping its entire business around privacy.”
“As a whole, our team aims to build trust, internally and externally, and shape the policies that impact our users’ privacy rights. This means we have opportunities to learn and challenge ourselves everyday, where no two days are alike. Working at Facebook gives you the opportunity to tackle unique challenges while building something better for the world.” Aku O., Data Protection Associate, Office of the Data Protection Officer, London

Leading policy programs to drive social and economic impact

“I began my career in Lebanon helping with the digitization of regional governments and companies. As I saw the increasing push toward digitization, I realized Facebook is at the core of this shift, and I wanted to be a part of it. I’ve seen how Facebook has helped build communities across Lebanon and the Middle East region, and I believe strongly in the company’s mission. I hadn’t worked with a tech company before, but I quickly realized the skills I acquired while in consulting—managing different stakeholders, becoming a subject matter expert, and project managing—were easily transferable.”
“Here at Facebook, I work closely with governments, civic society, and non-profits in the Middle East and North Africa to build programs that help us address pressing policy issues and drive economic and community impact. We collaborate to highlight the priorities of local governments and understand how we can best serve these communities. For example, we launched a program to help entrepreneurs set up online businesses, and small business owners to grow their companies using Facebook tools in Egypt, and we organized educational workshops to educate the public on how to engage safely online. It’s inspiring to hear stories about the benefits people have experienced from our programs. I’m excited to be a part of this growing team and to help drive social and economic impact across the region.” —Joelle A., Policy Programs Manager, MENA

Ensuring an open and safe platform for everyone

“The EU is the birthplace for a lot of the policy standards that are set across the globe, and it’s an exciting place to work in public policy. My team works in Brussels, and we’re focused on shaping the EU legislative agenda to ensure the billions of people who use Facebook have a safe place to interact and build global communities. We’re in constant communication with policymakers and key stakeholders, and we carry a huge responsibility to see that people who use Facebook can express themselves the way they always have.”
“The work is challenging, but it’s an incredibly rewarding experience to come together with some of the most influential policy experts in the world. Working on issues and topics that touch billions of people can make it feel like the work never ends, but our company culture gives team members flexibility and balance. As a new mother, I’m grateful for it. Even if we can’t be in the office physically, we’re still given the opportunity to work on projects that move the needle.” —Ania H., Public Policy Manager, Brussels

Working cross-functionally to maximize opportunities and minimize challenges

“In every new industry, there are opportunities and challenges. Working in policy, it’s our job to maximize the opportunities Facebook can bring to society while keeping an open dialogue about the challenges we face. I’ve worked on so many fascinating topics, from elections and copyright to privacy and e-commerce—but it’s not all focused on issues. Last year, we opened a Facebook Community Hub in Warsaw, a physical space that offers training in areas like digital skills, media literacy, and online safety. Shortly after, we expanded these hubs to Madrid and Rome as well. Our goal for the community hub is to help grow the local economy.”
“One of the most exciting things about working on policy at Facebook is the opportunity to work cross-functionally with different teams to solve challenges. Like a startup, there isn’t a rigid structure. It’s up to you to find the right internal stakeholders and work closely with them to meet your goals. I’m always surprised to find that even if you haven’t worked with someone before, there’s a mutual trust and respect in the other person, something that isn’t always easy to find at other companies. Here in EMEA, I’m constantly impressed by the people I get to work with. I’ve met some of my best friends while working at Facebook over the past five years, and it makes the work we do together even more meaningful.” Jacob T., Head of Public Policy for Poland and Baltics

Public Policy: Building for trust, integrity, and community at Facebook

Learn More About Facebook’s Global Policy teams

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