May 20 2022

What it means to lead with empathy at Meta

By Meta Careers
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There are many qualities that make a great leader, and we believe empathy is one of them. Whether it's nurturing, challenging, inspiring or listening—leading teams with empathy drives impactful innovation and empowers people to do their best work.
Over the last two years of the pandemic, the boundaries between work and life have been blurred, people’s mental health has suffered and many of us have had to adapt to a new normal. Virginia Y., Director of Developer Partnerships and Programs in APAC, candidly shares: “Life can get messy! Over the last year, one of my priorities as a leader was to empower my team to feel comfortable bringing their full self to work. I model this as a leader by being vulnerable and open about struggles I face, and I am intentional about creating space for my team to do the same.”
Damian K., Country Director for the Meta office in Singapore, notes that leading with empathy also means cultivating a diverse culture. “Diversity and inclusion are foundational to the way we think about supporting team members, as we all face different challenges and come from unique backgrounds.” For Damian, encouraging his team to find community and uncover new ways to promote a culture of inclusivity have been vital to his team’s success.
Reflecting on lessons learned over the last year, software engineering manager Hao X. says that building resiliency and patience are also important characteristics for leaders. “In order to be resilient, leaders need to be patient, especially with factors that are totally out of our control. I learned that by focusing on what I can influence, and being patient with the things I can’t, I became a much more effective and empathetic leader.”
Damian K., Hao X. and Virginia Y. recently joined joined Rahimah A., Director of Public Policy for Southeast Asia at Meta, for a LIVE panel discussion to discuss what they’ve learned about leadership over the past year. From how they have approached empathetic leadership to sharing resources and tips for empowering teams to thrive and grow, here are some of our favorite highlights from the LIVE:

1. What’s the biggest leadership lesson you took away from 2021?

2. As a leader, what steps have you taken over the last year to empower your team?

3. How do you lead with empathy?

4. How has your leadership style changed over the last year?

5. What does Meta do to promote a culture of inclusivity?

6. How does Meta set both new and existing leaders up for success?

7. What advice do you have for people that want to grow into a position of leadership?

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