Regional Program Manager SSA, Global Response

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Regional Program Manager SSA, Global Response
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London, United Kingdom
The Global Response Team is seeking an experienced Program Manager to work across functions, including with members of our Leadership team, on critical issues across the company. As the reach and impact of the Meta Family of Apps continues to grow, so does the responsibility we have to protect the safety, security, and human rights of our diverse global community. We are looking for candidates who have experience working on complex cross-functional projects and quickly creating org-wide partnerships. Deep knowledge of the political and social dynamics across Sub-Saharan Africa is essential in combination with a passion for technology’s potential to create opportunity and make the region more open and connected. The Regional Program Manager will be responsible for driving company-wide responses to critical events across Sub-Saharan Africa, including elections and periods of heightened tensions, as well as developing strategies to mitigate offline harm in anticipation of high risk events. Candidates should be highly organized, impact-oriented, and thrive in a fast-paced and globally distributed work environment.
Regional Program Manager SSA, Global Response Responsibilities
  • Identify process gaps and new product needs
  • Effectively resolve gaps and drive alignment with relevant stakeholders
  • Absorb a significant amount of information from a variety of inputs to help frame and communicate product, policy, and process requirements
  • Work across teams to identify potential risks affecting our users across the region and drive processes to mitigate these risks
  • Develop and coordinate company-wide strategies to protect elections integrity on our platform in the region
  • Lead cross-functional meetings, align decision-makers, and escalate issues to leadership
  • Regularly communicate process and challenges to leadership in the company
  • Some travel will be required
Minimum Qualifications
  • Knowledge about our mission, our community and our values
  • Experience thinking strategically about complex issues, leading to thoughtful recommendations and action plans, in a time sensitive and high level crisis
  • Understanding of geo-political issues in Sub-Saharan Africa and the intersection of Meta at these issues with a firm grasp of safety risks to the community
  • Ability to work in a cross functional environment, consensus building and strong collaboration skills
  • Experience driving decisions and managing multiple projects simultaneously in ambiguous situations under time pressure
  • Experience managing escalations and counseling senior executives
Preferred Qualifications
  • Fluency in French
  • Sub-Saharan language proficiency
  • Experience working across diverse teams and a demonstration of strong diplomacy skills
  • Experience working in a deadline driven environment and being resilient
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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