Policy Communications Manager, WhatsApp

WhatsApp iconWhatsApp
Policy Communications Manager, WhatsApp
WhatsApp iconWhatsApp
Location pin icon
WhatsApp is looking for an experienced Policy Communications Manager to join our growing team. The ideal candidate is someone who is passionate about the future of technology, software, and the ability for people all over the world to privately communicate with one another. We are looking for someone who has deep experience representing complex technical issues, like encryption and cyber-security, but doing so in a way that is accessible and understandable to a variety of audiences. In addition, the ideal candidate will have experience handling crises and bring established relationships with media and opinion leaders in the U.S. and in key countries for WhatsApp. This is a hands-on role with significant day-to-day responsibilities working with leaders across WhatsApp.
Policy Communications Manager, WhatsApp Responsibilities
  • Build and execute proactive communications programs for press, policy makers, and other groups like civil society to communicate WhatsApp’s deep commitment to the privacy and security of our users.
  • Build and maintain meaningful relationships with reporters focusing on technology, government, and foreign affairs, as well as other external stakeholders.
  • Manage in-bound press inquiries on a range of time-sensitive issues with high stakes and visibility.
  • Devise and lead proactive media campaigns for WhatsApp on key innovations, updates, and rapid response related to privacy and security - working closely with teams in key countries to ensure these launches can be successful in the diverse communities we serve.
  • Develop and create a wide range of communications materials including blog posts, communications plans, statements, briefing materials for executives and more.
  • Prepare and train spokespeople as well as represent WhatsApp to the media.
  • Represent the Communications team in a wide range of internal, high-impact discussions including with cross-functional partners in engineering, product, policy, legal, and other groups within the company.
  • Support crisis communications and be able to quickly drive a cross functional team when needed.
  • Manage multiple PR agencies to support these efforts.
Minimum Qualifications
  • 8+ years of experience in communications for a technology company, government, NGO, or political campaigns
  • Bachelor's degree in Communications, Journalism, English, Public Relations or similar field
  • Experience distilling complex technology or policy concepts into plain language for non-expert audiences
  • Experience creating messaging materials, and working collaboratively with cross-functional groups including Legal, Public Policy, Marketing, and Research
  • Experience in reactive messaging or handling crisis communications
Preferred Qualifications
  • Experience working on media campaigns outside the U.S.
  • Experience working on security or integrity narratives
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
(Colorado only*) Estimated salary of $148,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
Related Job Openings
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.