Program Manager, Infrastructure Data Center Analytics

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Program Manager, Infrastructure Data Center Analytics
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Reston, VA | Fremont, CA | Remote, US+ 2 more
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The Infrastructure Services Operational Support (ISOS) program management team collaborates with infrastructure teams to deliver transformational solutions. We optimize and evolve processes, elevate work through tooling, and efficiently execute critical tasks. We enable others to have impact by solving problems associated with building Facebook infrastructure and operating efficiently at scale. In this role, you will work closely with Facebook Data Center teams and key Infrastructure business stakeholders to devise technical solutions for business problems and own delivery from concept to creation. You will identify opportunities to create new technical solutions and/or consolidate requirements into existing solutions to support better engineering and product development.
Program Manager, Infrastructure Data Center Analytics Responsibilities
  • Lead programs that are unclear in scope where you will collaborate across infrastructure teams to align on goals, and develop innovative technical solutions.
  • Partner with Data Science teams to identify opportunities to bring efficiency in the organization by building ML/AI models.
  • Lead a complex technical space and establish a solid program around it with defined goals, program charter, long term roadmaps, metrics, communication plan, roles & responsibilities, status reports etc.
  • Identify operational pain points and opportunities to improve and scale business practices and drive internal process improvements across multiple teams and functions. Drive continual improvement of systems and data workflows, dependency mapping, overall process and phase exit criteria and validation.
  • Oversee roll-out of new tools, processes and workflows, regularly update stakeholders on progress and challenges/issues.
  • Elicit detailed business and technical requirements by engaging the business to capture clear functional design artifacts using techniques like use cases, technical specs, systems and data diagrams and process flow diagrams.
  • Quantify operational issues, measure impact, prioritize development resources in areas that will deliver the greatest impact.
  • Effectively analyze complex data across multiple programs, define or create new metrics to measure effectiveness of programs, and translate them into actionable outcomes for teams.
  • Foster a culture of data-driven decision making.
Minimum Qualifications
  • 5+ years of work experience in Product or Technical Program Management with a demonstrated track record of delivering business value using technology solutions in high-tech operations space.
  • Demonstrated experience adapting and learning new skill sets.
  • Analytical, problem-solving, negotiation and organizational skills with focus under pressure.
  • Organizational and coordination skills along with multi-tasking experience getting things done in a fast-paced environment.
  • Communication experience across technical and non-technical stakeholders.
  • Independent in examination and analysis, as well as results oriented.
  • Experience collaborating with different individuals across external organizations, within other geographies, and "roll-up the sleeves" to accomplish all necessary tasks cross-functional leadership skills.
  • Action-orientated with the experience of getting things done and overcoming obstacles and developing solutions to problems.
  • Advanced interpersonal skills, including relationship building and collaboration within diverse and cross-functional teams.
  • Bachelor's degree in a directly related field, or equivalent practical experience.
Preferred Qualifications
  • Experience leading large scale ML/AI projects.
  • Experience in operations software project management.
  • Knowledge of compute, storage and networking technologies.
  • Data Center operations knowledge.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to
(Colorado only*) Estimated salary of $162,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
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