Systems Project Manager

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Systems Project Manager
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Dublin, Ireland
Community Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure that the people who use Facebook have the best possible experiences, and when they don’t that they receive quality support. If you like helping people, Community Operations is for you. Meta is looking for a full-time team member to join the Strategic Tooling and Governance Team. We value driving solutions at scale by creating a tooling ecosystem which enables our Global Operations team to keep our communities safe.
Systems Project Manager Responsibilities
  • Create and implement strategy to improve the tools used by Meta’s Global Operations Teams and content reviewers.
  • Manage global initiatives independently to scale.
  • Communicate and collaborate cross-functionally to align priorities between Operations, Product and Engineering stakeholders across the company.
  • Influence organisational decisions and roadmaps to optimise the tooling user experience.
  • Define operational processes of our systems to maintain a stable, consistent environment.
  • Act as a trusted advisor to partners in developing and prioritising comprehensive, data-driven tool improvement programs.
  • Focus on long term impact by creating sustainable business practices for tooling used within the organisation.
  • Create and implement internal team processes to drive consistency in deliverables
Minimum Qualifications
  • BA/BS/BE degree or international equivalent
  • 5+ years of project/product management or consulting experience
  • Analytical-thinking and problem-solving experience
  • Experience influencing Product and Engineering teams
  • Proven experience in strategy creation and execution
  • Process mapping experience
Preferred Qualifications
  • Ability to work autonomously, set agenda and prioritise work with minimal input
  • Proven ability to collaborate and communicate across a global team
  • Experience with software-oriented projects
  • Knowledgeable in driving solutions for global operational teams
  • Time management and multitasking abilities
  • Experience with process change management or process improvement
  • Experience working in a technology company, consulting firm or equivalent fast-paced environment
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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