Systems Project Manager, Legal & Premier Partner Operations

Systems Project Manager, Legal & Premier Partner Operations
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The Legal & Partner Operations team develops scaled solutions for our legal and partner communities to address issues impacting their experiences with the suite of Meta products. Within Legal & Partner Operations, the Systems Infrastructure sub-team builds centralized operational tools and systems to enable support for our legal and partner communities at scale. We are seeking someone who is passionate about optimizing operational tools and systems, has experience developing technical roadmaps, can drive large and complex infrastructure projects, and can lead discussions with cross-functional teams across the company.
Systems Project Manager, Legal & Premier Partner Operations Responsibilities
  • Effectively plan and collaborate with a global team on data driven initiatives to solve complex operational problems to support the Legal and Partnerships community
  • Understand problems, policies, and risks, with the ability to effectively translate them into scaled technical solutions that improve support and product experiences for partners
  • Develop technical roadmaps and project plans to implement new systems end-to-end
  • Partner closely with engineers and cross-functional stakeholders, and lead them through the planning, design, development, testing, launch, and post-launch phases of new tools and systems
  • Troubleshoot issues and support engineers and stakeholders with bug fixes
  • Analyze the scale and efficiency of workflows to make data-driven decisions that align with team/company goals and values
Minimum Qualifications
  • 3+ years of experience in technical project management or operational tooling
  • 1+ years of usage experience in data analysis and investigation tools (ex. Advanced Excel, SQL, Power BI)
  • Experience building operational tools, systems, or support channels
  • Experience collaborating with engineers to drive technical projects end-to-end
  • Experience organizing and leading multiple global and cross-functional efforts across different initiatives
  • Experience thinking strategically about complex issues, leading to thoughtful recommendations and project plans
  • Experience communicating data-driven results and recommendations clearly to technical and non-technical audience
  • Experience executing with attention to detail, organization skills, and experience driving results
Preferred Qualifications
  • Experience with software development, data analysis, and internal tools and systems
  • Experience with machine learning and artificial intelligence technologies
  • Experience with agile development principles and project management frameworks (e.g. Scrum, Kanban, Waterfall, PMP, Six Sigma etc.)
  • Experience in an adversarial space such as intellectual property, privacy, fraud, spam, harassment, or impersonation
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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