Research Program Manager, Instagram

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Research Program Manager, Instagram
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Menlo Park, CA • New York, NY • San Francisco, CA+ 2 more
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Research Program Managers build and scale global research programs to strengthen the impact of our research teams. We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable Researchers to do their most impactful work. In this role, you will define, establish, and maintain global operational and team-wide programs as well as create, manage, and scale processes to support the growing team. You'll utilize a full range of organizational and interpersonal skills to help our talented team operate at their highest and most effective level. The ideal candidate is entrepreneurial, comfortable navigating ambiguous situations, able to facilitate our teams' best work by managing short- and long-term projects and initiatives, anticipating project issues and resolving them, connecting resources to research needs, and removing barriers to doing great work. This role requires project and program management experience and broad knowledge of research's impact on product design and development. Communication skills, stakeholder management, the ability to manage complex logistics, and an organized approach are mandatory.
Research Program Manager, Instagram Responsibilities
  • Define and manage strategic initiatives that improve team efficiency and impact, establishing operational systems and outcomes
  • Proactively identify and partner with stakeholders on internal processes, templates, and guidelines to improve team optimization and documentation
  • Partner with team leadership on establishing effective team communication, information distribution, and cross-team collaboration
  • Proactively manage expectations: define clear program roadmaps, provide frequent program updates, identify and communicate risks and adjustments, and ensure commitments are delivered
  • Support research planning and allocation by helping track, align and forecast team budget
  • Manage relationships with cross-functional partners, such as Design, Legal, and Policy
  • Manage vendor engagements advocating for cost-effective, high quality performance that maximizes quality, velocity and timeliness of insights and deliverables
  • Support and execute special team projects that build culture and drive clarity of purpose
  • Provide flexible approaches that meet team needs, including the ability to move fast and make progress or navigate blocks quickly
  • Serve as a link to the Global Research Ops team, leveraging new processes or best practices when relevant and collaborating on programs specific to the team’s needs
  • Facilitate relationships between teams, move initiatives forward, find resources, escalate and raise concerns to appropriate owners early and resolve open issues that prevent progress
Minimum Qualifications
  • 9+ years of relevant professional experience and 5+ years of project or program management experience
  • Experience with establishing programs and leading them end-to-end while scaling for growth
  • Experience managing vendor relationships and contracts
  • Experience building relationships with peers and senior stakeholders and collaborating with cross-functional teams across multiple locations
  • Proven track record of operating independently and taking initiative, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner
  • Experience being successful in a dynamic, fast-paced environment that requires independent time management, task prioritization, flexibility, and experience identifying problems and proactively work towards solutions
  • Experience communicating, interacting with, and influencing researchers, cross functional stakeholders, senior management, and external partners with the experience adapting communication style to suit different audiences
  • Experience articulating a vision that inspires researchers and leadership
  • Experience communicating with data to drive change
Preferred Qualifications
  • Experience working directly with UX researchers, product designers, and/or content strategists
  • Experience managing org-wide budgets
  • Advanced executive communication skills
  • Advanced executive stakeholder management skills
  • Deep bench of (1) organization and (2) prioritization approaches and frameworks
For those who live in or expect to work from California if hired for this position, please click here for additional information.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$142,000/year to $202,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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