Executive Support Technician

Executive Support Technician
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London, United Kingdom
Meta is looking for an Executive Support Technician to provide world-class support to our Executive Team. This person will be responsible for helping develop, deliver and support the latest technology while maintaining a high level of reliability. To be successful, this person must show initiative, be motivated by technology and customer service, and have great attention to detail. Excellent communication skills are required and frequently utilized in this position.
Executive Support Technician Responsibilities
  • Work on projects related to tooling & automation for the benefit of our customers and the Enterprise Engineering org.
  • Create and execute detailed plans around executive-level projects and/or tasks.
  • Accurately manage crisis escalation with technical teams in the pursuit of resolving complex issues.
  • Work across the industry to improve or resolve bugs with third-party products used by our customers.
  • Contribute to various forms of documentation (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
  • Proactively identify opportunities to improve the user experience.
Minimum Qualifications
  • Bachelor's degree in Computer Science, a related field, or equivalent experience.
  • Demonstrated experience troubleshooting, adjusting quickly to changing priorities, and making progress in ambiguous and uncertain environments
  • Experience delivering user facing support for the enterprise
  • Experience with Windows, MacOS, Unix, networking, scripting and automation, and/or application troubleshooting
  • Experience providing infrastructure solutions for internal customers
Preferred Qualifications
  • Experience operating in a highly collaborative environment
  • Experience working with C-Level Executives
  • Relevant certifications such as CCNA, CCNP, etc.
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.