Manager, Technical Services

Manager, Technical Services
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Meta is looking for a Manager, Technical Services to support our global Business Engineering Technical Services organization. Business Engineering is a Partner-centric technical team that helps solve complex problems and scale solutions while directly working with Partners. The Manager will have both deep technical and program expertise that can drive results with agility and leadership, and serve as an inspirational team leader that can gain the support of stakeholders. Demonstrated experience building, growing, and mentoring technical program management or engineering teams, and a proven track record of scaling product development in a highly transformative environment is important. This person will be an innovative, intellectually curious problem solver. She/he should be able to quickly drive the conversation toward a productive programmatic solution by including the right stakeholders and understanding design trade-offs.
Manager, Technical Services Responsibilities
  • Build and lead a world-class team of TPM’s capable of scaling through a period of continued growth, while forging tight partnerships with stakeholders across teams
  • Support, mentor and nurture the existing technical program management team, showing care and empathy in the face of adversity and complex situations
  • Lead people management for the team, providing performance reviews, continual feedback, coaching and career growth for direct reports
  • Build and lead an organization with customer focus, world-class quality, and effective communication with a focus on decisive, fast-moving solutions, quick and constructive resolutions to conflicts, and drive for impact
  • Develop strong collaborative relationships with key stakeholders including Partnerships, Product, and Engineering to define and execute on global partner and product strategies that ensure substantial long-term impact
  • Manage cross-functional programs in a matrix organization covering a range of areas, defining and owning metrics and key performance indicators
  • Measure and improve efficiency and effectiveness of processes that are working well and build the next level of improvements, setting standards for efficient execution at scale
  • Manage a minimum of 4 direct reports
Minimum Qualifications
  • B.S. in Computer Science or a related technical discipline, or equivalent experience
  • 7+ years of software engineering, systems engineering or technical product/program management experience
  • 3+ years experience as a People Manager
  • Experience building large-scale public products and infrastructure
  • Experience communicating considerations behind program architecture, including how and why the architecture was chosen and systems put in place to run them
  • Knowledge in technical program management methodologies
  • Experience moving technical or engineering programs from concept to completion and experience articulating the impact using metrics and examples
  • Experience building a team through continual coaching and career growth opportunities
Preferred Qualifications
  • Experience leading high-performing agile development teams
  • System design experience
  • Experience learning and applying new technologies quickly
  • Experience having released software or other products to the market
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to
(Colorado only*) Estimated salary of $189,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
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