Business Planning & Operations Program Manager - Global Investment Programs

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Business Planning & Operations Program Manager - Global Investment Programs
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Meta is looking for an experienced professional to join the Global Investment Programs team, a part of our Business Planning & Operations organization. Our team's mission is to design incentive programs and optimize processes and operations to accelerate sustainable growth for Meta’s Partnerships Teams. This role will specifically support one of Meta’s most exciting early stage products, Business Messaging, which includes WhatsApp, Facebook Messenger, and Instagram. In this role, you will design and support incentive programs targeted at accelerating the growth of your stakeholders’ business objectives with third party partners across the globe. As a Program Manager, you will partner on foundational investment theses and guiding principles, ensure data foundations are established for product metrics, and align on cross-functional execution plans. The Program Manager will work across several teams, including Business Development, Product, Legal, Finance, and Accounting, to standardize processes and adhere to Meta’s internal controls, to scale emerging Business Development initiatives into fully functional programs. The ideal candidate will have an understanding of the commercial, legal, and operational requirements of designing and executing on incentive programs and business development deals. The candidate will have exceptional communication, cross-functional leadership, and execution skills.
Business Planning & Operations Program Manager - Global Investment Programs Responsibilities
  • Design, support, and commercialize incentive programs on behalf of Business Development, and in partnership with cross-functional stakeholders in Legal, Finance, Accounting, and Operations.
  • Map and optimize the contracting life-cycle for each program, including development of budget frameworks, commercial models, legal templates, payment implementations, and ROI models.
  • Develop program renewals best practices, and contract administration processes, ensuring compliance with obligations, and relevant regulatory requirements.
  • Partner with internal Tools and Systems teams to influence and lead the investment in tools and infrastructure to support these programs.
  • Own all logistics, coordination, and facilitation for regular team meetings, documenting and presenting summaries of internal project work to Partnerships leadership.
  • Demonstrate judgment to balance between the aggressive growth objectives of our Product and Partnerships teams, and the operational requirements of our Legal and Finance partners.
  • Predict roadblocks and obstacles and prioritize competing needs with good reasoning and creative solutions, while proactively raising issues for the team before they become a problem.
  • Develop and track project plans, metrics of success, and communication plans for all initiatives.
Minimum Qualifications
  • 8+ years of work experience in one or more of the following: business development or corporate development, strategy or operations projects at a consulting firm, corporate strategy team, operations team, or within the Consumer Tech, SaaS, CPaaS, Enterprise Tech, Business Messaging, or Platform Partnerships industries. (or 6+ years work experience with MBA/Masters degree).
  • Business Development expertise, with demonstrated experience understanding and communicating legal, commercial, regulatory, and operational risk across any business function and type.
  • Experience using data to create compelling stories that communicate key messages across the organization and to influence various levels of management.
  • Problem solving and analysis experience including solving complex business challenges (commercial, operational, financial).
  • Experience developing, optimizing, and streamlining complex commercial models.
  • Experience defining and developing workflows, identifying and implementing operational processes to streamline the partnership structuring process.
  • Experience working in a fast-moving, often uncertain environment and to adapt to new teams, roles and responsibilities in an ongoing fashion.
Preferred Qualifications
  • MBA or advanced degree
  • Channel program experience (Selling through partners)
  • Experience in deal management, negotiation and structuring contracts or business agreements
  • Experience working with or in support of diverse communities
  • Experience in presenting to and influencing leadership at all levels of an organization
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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