Operations Lead, Pricing & Investment Operations

Operations Lead, Pricing & Investment Operations
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New York, NY
Meta is looking for an experienced operations leader to join the Pricing & Investment Operations teams, a part of our Business Planning & Operations organization. Our team's mission is to design incentive programs and optimize processes and operations to accelerate sustainable growth for Meta’s Business Teams. This role will specifically support Meta’s Global Business Group, which partners with the largest advertising partners around the globe to drive business objectives through our ads solutions. In this role, you will implement scalable and efficient processes in support of deal fulfillment, measurement, and payment for Meta’s deployment of several billion dollars worth of advertiser incentives, targeted at accelerating the growth of our core ads business. In this role, you will partner with our Program Management, Business Development, Sales Ops, Legal and Finance teams to execute and support all stages of deal management. You will serve as the operational hub for a broad cross-functional group across Ad Sales, Finance, Legal, and Internal Engineering teams. Success in this role will result in clear communication of Incentive Program structure, progress, performance, and ROI. You will be critical to enabling insights into the effectiveness of our investments.
Operations Lead, Pricing & Investment Operations Responsibilities
  • Implement scalable and automated processes that support advertiser incentive programs by partnering with ad sales, business operations, finance, engineering, and legal.
  • Serve as the central point of contact for incentive program information, including deal terms, eligibility requirements, escalation pathways, pipeline activity, budget allocation, and ROI.
  • Communicate clearly and effectively to a broad range of stakeholders on the performance, impact, and operational requirements of multiple ongoing incentive programs.
  • Enable deal pipeline tracking and data entry across a variety of programs, using multiple internal systems and tools for task submission, approval and tracking.
  • Partner with Source-to-Pay teams to escalate and coordinate supplier onboarding and procurement needs.
  • Ensure approvals required for non-standard terms have been properly documented, raised to the right approval levels, and resolved.
  • Partner with and support Revenue Accounting teams to implement custom billing implementations at scale, with a focus on contract integrity and compliance.
Minimum Qualifications
  • Proven communication skills, with the experience influencing stakeholders and driving adoption of new internal processes through change management processes.
  • Experience solving problems and managing complex projects at scale. Proven project management skills.
  • Proven analytical capabilities, with understanding of SQL and other data infrastructure tools and systems. Experience translating data into actionable insights.
  • 8+ years of experience in ad operations, financial analysis, project management, process architecture, and change management.
Preferred Qualifications
  • Accounting, Legal, and Finance experience
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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