Quantitative UX Research Manager

Quantitative UX Research Manager
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Meta is looking for a Quantitative UX Research Manager with proven research, communication and people management skills. Meta is a diverse set of products – it's ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture. What makes a good candidate? Someone who has a breadth and depth of research skills - who understands the balance and trade-offs between scrappy and rigor, and ultimately how research translates into design and product recommendations and decisions. It's not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines. The role requires you to be an expert researcher with a proven track record of doing quantitative research that impacts a complex and diverse product. In addition, you need to have a proven track record of building and managing high-performing teams, preferably with quant researchers. You will be required to articulate the vision of the quant research team to design and product leadership and be a strong advocate for the role of quantitative research in product development. You must become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of quantitative user research, and by delivering insights that lead to measurable business value. You must contribute to design and strategic discussions and be an overall expert in the relationship between research, design, marketing and product. You must build strong relationships with other research teams at Meta to ensure a cohesive and cross-functional vision for Research at Meta.
Quantitative UX Research Manager Responsibilities
  • Guide quantitative research throughout the product life-cycle from early stage generative research, through iterative concept or prototype testing, and post-launch measurement
  • Build a measurement strategy and roadmap for a product pillar. Build and influence meaningful cross-functional relationships
  • Deliver actionable and relevant insights aligned to both strategic and tactical product and designs decisions
  • Identify and prioritize short-term and long-term research that delivers impact
  • Allocate resources to ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big challenge
  • Hire, develop, and retain talent
  • Advocate passionately for the customer, ensuring that the product experience is aligned to user needs and expectations
Minimum Qualifications
  • 4 or more years of experience with consumer or enterprise products, consumer or employee insights, or product development
  • 10 or more years of experience with user research, quantitative research
  • 2 or more years of experience directly managing, coaching and developing full-time quantitative researchers
  • Track record of translating research into design and product
  • Proven track record of building and managing high-performing quant research teams, with researchers of different levels of seniority
Preferred Qualifications
  • Experience leading research for enterprise applications
  • Understanding or experience working on finance applications
  • Experience documenting complex processes and workflows
  • Experience managing senior researchers
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
(Colorado only*) Estimated salary of $183,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
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