Global Production Operations Lead Engineer

Meta is seeking a technical leader to collaborate and guide Production Operations functions in our Data Center Site Operations team. The Production Operations team plays a key role at each of our data centers, assuring high reliability and availability of the server infrastructure required to meet the needs of more than 2 billion people actively engaged with Meta and our suite of applications. We partner closely with vendors and others at Meta, including infrastructure tooling & software development teams, product engineers & service owners, hardware design & manufacture, logistics & supply chain operations, quality & data analytics, project management, production & operations incident management, and maintenance management. The Production Operations Lead Engineer will assure exceptional availability and reliability of our hyper-scale fleet of servers. We seek a Subject Matter Expert who can continue to drive innovation in this space, spanning people, processes, infrastructure, reliability, tooling, automation, cost and quality. We seek someone who can quickly understand and respond to the technical needs of subject matter experts, local Site leadership, and our Production Operations teams, in a rapidly evolving technical environment. The successful candidate will gain alignment across these globally distributed teams and partner organizations, driving initiatives that deliver the most impact by prioritizing resources and focus areas.
Global Production Operations Lead Engineer Responsibilities
  • Responsible for exceptional uptime, quality, and reliability of Facebook’s global fleet of data center servers, assuring the Production Operations team meets or exceeds all operational targets
  • Organize and drive the needs and priorities of the Production Operations team in internal and partner forums, as the technical expert in this space
  • Build trusted relationships within the team, to understand the biggest challenges and opportunities, and to advocate effectively for the right initiatives
  • With partner organizations, collaboratively drive a roadmap that scales Site Operations, delivering high impact advances in tooling, hardware, and workflow
  • Drive a singular operations strategy, goals, and priorities for the global Production Operations function within Site Operations
  • Measure and benchmark the effectiveness of operational processes both internally and externally, setting performance targets and driving improvements as needed
  • Develop scaling strategies and plans, be forward thinking by understanding infrastructure growth, identifying scaling issues before they occur, and contributing to solutions
  • Ensure robust, timely communications across a globally distributed team, and provide the team great visibility to progress and strategy
  • Develop close partnerships with Program Management, Tooling, Hardware Design, Data Analytics, Manufacturing, Sourcing, Logistics and other teams to deliver superb operational results and manage the performance of external vendors
  • 30% - 40% travel required
Minimum Qualifications
  • Aptitude in decision-making and problem-solving
  • Interpersonal, partnership and communications skills
  • Proven experience as Engineering or Operations Director, or relevant Senior Technical, Operations or Engineering Lead role
  • Organizational, technical, and leadership skills
  • BSc/BA in relevant field
  • Working knowledge of IT/Operations Infrastructure
  • Prioritization skills and proven experience leading tooling, systems, automation and process
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Related Job Openings
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Let us know you're interested
Share your resume or LinkedIn profile with our recruiting team and create personalized job alerts.