People Change Excellence Manager

People Change Excellence Manager
Meta’s People@ (HR) organization seeks a change management expert to join the People Planning and Strategy to support change enablement and delivery on complex initiatives and priorities that impact employees and leaders at the company. The People@ change excellence team is responsible for designing and delivering change management activities for priority initiatives and high profile go-to-market launches across various HR teams and solutions. Initiatives may include business transformation projects, process improvements, new tools and system implementation, as well as other initiatives that impact people's experience at Meta. This individual will be responsible for the delivery of change management work including stakeholder assessments, communications plans, resistance management plans and training strategies. In addition to supporting the design and delivery of an end-to-end Change Management plans, they will also be responsible for supporting Change Management training to teams across People@ and People Operations and helping them adopt and leverage central change resources.
People Change Excellence Manager Responsibilities
  • Oversee a portfolio of change projects including intake, scoping, resourcing and delivery
  • Manage a team engaged in the development and implementation of complex change projects through planning, assigning work and continuous feedback. Provide guidance and check the work to maintain quality, accuracy and productivity
  • Conducts assessments to measure impact of change on people, programs, processes and technology
  • Lead the creation of actionable deliverables: e.g., communications plans, sponsor roadmaps, coaching plans, training plans, and resistance management plans
  • Assess, develop and make recommendations to project teams in relation to change readiness
  • Partners with People Strategic Initiatives team members to build and execute a comprehensive project and change plan
  • Collaborates with key stakeholders to develop and execute change management strategies
  • Establish and operate an ongoing stakeholder engagement strategy to keep relevant leaders up to date
  • Ensure a broader viewpoint is held throughout People@ and providing connection to parallel projects
  • Conduct change risk assessments and influence key stakeholders
  • Champions a change framework and drives continuous improvement activities to enhance internal change capabilities
  • Support the People@ Go-To-Market process to enable centralized leadership visibility and program team accountability
Minimum Qualifications
  • 6+ years of experience leading change and communication initiatives
  • 1+ years of experience leading teams and working with contingent workers
  • Experience to balance thinking strategically and acting operationally
  • Experience managing ambiguity, risk, and changing direction of projects and strategies in a fast paced environment
  • Experience working with all levels of employees from entry-level to senior leadership
  • Experience being a multi-tasker who can be highly efficient with ambiguity and complexity
  • Experience managing large scale enterprise-level change initiatives, including creating an awareness campaign, delivering training, proactively managing resistance and developing a coaching plan for leaders/managers
  • Proven experience delivering customer service to project stakeholders
  • Effective communication skills
Preferred Qualifications
  • Bachelor’s degree in business, liberal arts or communication
  • Consulting experience preferred
  • Experience support change and communications in an HR operations or technology function
  • Experience with the Prosci ADKAR® Model or a similar framework
  • Acute business acumen and understanding of organizational issues and challenges
  • Experience in change analytics using excel, tableau or another reporting tool
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
(Colorado only*) Estimated salary of $174,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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