Data Center Production Operations Lead

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Data Center Production Operations Lead
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US - IL - Aurora Data Center
Facebook is seeking a Data Center Production Operations Lead to lead and drive the local execution of standardized workflows, triage unexpected anomalies and identify opportunities to scale. This operations lead will work closely with the Production Operations manager to mentor and grow the local team of engineers, and communicate strategy, vision and feedback to the team and leadership. This technical expert is a resource for the team, a driven and motivated self-starter and able to work well with cross functional partner teams to improve processes.
Data Center Production Operations Lead Responsibilities
  • Represent the site as a technical point of contact for incidents, escalations, retrofits, etc.
  • Leading a team of data center engineers focused on returning healthy systems back into production for the Facebook family of applications.
  • Ability to see the big picture from leadership and implement the vision through global standards and workflows at the local data center site.
  • Mentoring and developing engineers and technicians such that they can run daily operations with minimal supervision.
  • Supporting the onsite contract vendor by unblocking issues that affect the team.
  • Collaborating with other teams in data center sites around the globe to evolve and optimize processes and approaches in a globally consistent way that allows Facebook to scale and grow effectively.
  • Manage server upgrades, integration, automated OS provisioning process, rebuilds and other projects as required. Understand and debug network, hardware, and Linux OS related issues.
  • Identify and support the creation of documentation for the global DC knowledge base. Implement process improvements and inform best practices in data center operations.
  • Drive specifications for tooling and automation that facilitate deployment, monitoring, quality hardware diagnostics, automated remediation and decommissioning of server hardware at scale.
  • Ensure operational excellence through key metric achievement and ongoing continuous improvement.
  • Responsible for hiring and interviewing candidates to fill open positions and the planning of new employee onboarding processes.
Minimum Qualifications
  • BS or BA in technical field or commensurate experience.
  • Experience with Linux and hardware systems support in an Internet operations environment.
  • Familiarity with Python, SQL and/or shell scripting knowledge.
  • 2+ years of experience in large-scale data center hardware deployments and building scalable infrastructure.
  • 2+ years of experience managing multiple projects within the same time schedule.
  • Solid understanding of core components of data center infrastructure.
  • Proven communication skills.
  • Team Support/Leadership experience.
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.