Business Planning & Operations Lead, Business Products Engineering

Business Planning & Operations Lead, Business Products Engineering
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Meta is seeking a highly operational, strategic, quantitative, process and detail-oriented Program Manager to join Meta’s Business Planning and Operations team. The Business Planning and Operations (BP&O) Program Manager will be supporting a global stakeholder group while also working cross-functionally to solve some of the most complex problems facing the business. In BP&O, we are the trusted partners who connect across MBG to maximize performance. We identify and drive critical projects and strategic initiatives to support revenue growth while supporting the operational cadence to surface business insights. In your role as a Program Manager within the Business Planning and Operations team, you will be a key partner to the business delivering against three core functions: 1) Core operations (e.g., planning, metrics, and rhythm of business), 2) Strategic initiatives (e.g., product vision, org design, engagement models) and 3) Organizational enablement through analytics, process improvements and tools. Sample projects include helping to craft the strategy and vision for new internal tooling space, supporting a business-wide project with many cross-functional stakeholders and partners, driving organizational design conversations, and leading the development of KPIs for the organization. The successful candidate must be able to roll-up his/her sleeves and have a strong bias for action. He/she will be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. He/she will drive towards simple, scalable solutions to difficult problems, have excellent project-management skills, and be able to communicate complex analytical results in a clear and easy-to-understand way. Prior experience supporting stakeholders and quickly building relationships with cross-functional partners and teammates will be critical to success.
Business Planning & Operations Lead, Business Products Engineering Responsibilities
  • Identify and structure high priority and large scale programs by working with business stakeholders, managing communications, developing detailed project plans, overseeing milestones, timelines and leading cross-functional groups to synthesize feedback and deliver on objectives.
  • Enjoy the challenge to thrive in a complex, ambiguous environment by driving results through effective communication and simplicity.
  • Closely collaborate with cross-functional teams (including Sales, Finance, HR, Product) to execute MBG wide priorities.
  • Collaborate with the stakeholder team to develop quantitative and qualitative program goals and Key Performance Indicators (KPIs).
  • Establish a regular operating cadence with cross-functional teams to track, communicate, and drive towards set program goals and KPIs. Identify key roadblocks to progress, and work efficiently to remove them.
  • Communicate with leadership on a regular basis, highlighting progress towards goals, key risks and dependencies.
  • Improve operational excellence and create efficiency and simplicity by removing obstacles.
  • Collaborate with cross-functional stakeholders in annual business planning, headcount management, key organizational metrics and other operational projects.
  • Build strong working relationships with business partners from diverse functions. This is a highly cross-functional role, so a humble and empathetic attitude is critical, alongside a high instinct for collaboration and bias for action.
Minimum Qualifications
  • Bachelor's Degree
  • 7+ years of work experience (or 5+ years with MBA/Masters) involving analytical rigor as typically seen in, but not restricted to, functions like finance, business operations, etc. or industries like consulting, banking, etc.
  • Program Management and Operations experience working independently, managing multiple concurrent projects and driving initiatives in a cross-functional environment
  • Demonstrated problem solving experience with experience providing business insights and recommendations from data sets
  • Experience presenting business and technical content to peers and general audiences, as well as crafting narratives and story-telling through PowerPoint and Google Slides
  • Experience leading and influencing stakeholders at all levels of an organization
  • Knowledge of organizational dynamics, change management, and process improvement
  • Experienced in using Excel spreadsheets for running data analysis and building quantitative models for business decision making. Experience with pivot table-based reporting, using charts for visualization and use of lookup and math functions
  • Project/program management experience
Preferred Qualifications
  • MBA or graduate degree in an analytical field
  • Experience working with or in support of many different business units, especially partner orgs where revenue is not the primary KPI
  • Experience managing multiple concurrent projects and drive initiatives in a cross-functional environment
  • Experience working with full stack software development team, including functions of Product Managers, Technical Program Managers, Product Marketing Managers, Design, Research, Content Strategy, Analytics, Product Data Science, Software Engineering and Data Engineering
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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