Vendor Manager, Product Quality

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Vendor Manager, Product Quality
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London, United Kingdom
Quality is key to our aim in delivering world class products. The Product Quality team helps drive testing and quality in Meta’s core consumer and business products (for example, Instagram, Messaging, Growth, Engagement and Ads) to help shape the future of what we build at Meta. As a Product Quality Vendor Manager, you will contribute by helping evolve and implement our global vendor sourcing strategy as well as build and maintain long-term relationships with our key QA vendor partners. The ideal candidate is a team player who is passionate about QA, has extensive experience in product quality assurance vendor selection, contracting, rate negotiation, on-boarding and ongoing performance management, and is able to demonstrate excellent organizational and communication skills, financial acumen and detail orientation.
Vendor Manager, Product Quality Responsibilities
  • 5+ years experience in strategic sourcing and vendor management
  • 3+ years of experience in strategic sourcing and performance management of QA vendors
  • Experience working effectively across time zones and cultures
  • BA/BS in a business or technical discipline or equivalent experience
  • Experience with sourcing, training and managing QA vendors
  • Experience with contract negotiations and working with multiple vendors concurrently
  • Experience processing and analyzing data sets, and interpreting them to make business decisions
  • Experience with methods to manage vendor quality, delivery and overall performance
Minimum Qualifications
  • 5+ years experience in strategic sourcing and vendor management
  • 3+ years of experience in strategic sourcing and performance management of QA vendors
  • Experience working effectively across time zones and cultures
  • BA/BS in a business or technical discipline or equivalent experience
  • Experience with sourcing, training and managing QA vendors
  • Experience with contract negotiations and working with multiple vendors concurrently
  • Experience processing and analyzing data sets, and interpreting them to make business decisions
  • Experience with methods to manage vendor quality, delivery and overall performance
Preferred Qualifications
  • Experience managing offshore and near-shore QA vendors
  • Experience with driving process improvement
  • Familiarity with Meta applications and products such as Facebook, Instagram, Messenger and Oculus
  • Experience with data analytics and visualization
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.