Manager, Policy Management

Manager, Policy Management
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Overview: We are creating an operationally effective and highly efficient “service of common concern” for all Integrity, Security, Support, and Operations (ISSO) Governance, Risk, and Compliance (GRC) needs, ensuring Integrity, Security, Support, and Operations continue to meet global regulatory requirements and manage risk. Meta's ISSO GRC is the central engine driving risk management and compliance at the company, supporting Meta and the family of apps. We’re seeking deeply experienced Integrity talent to help enable and safeguard Meta’s products and services, which have a truly global scale, by upholding existing Content Regulation requirements and meeting emergent compliance obligations. ISSO GRC is simultaneously responsible for, (a) enabling the business to achieve its goals at scale and pace; (b) safeguarding the business against real world security risks; and (c) addressing the regulatory scrutiny the business faces. Our goal is to make Meta the premier place to work for governance, risk, compliance, security, and Integrity professionals. We are seeking an experienced Manager with deep knowledge of risk management, compliance, and/or Meta Integrity functions. You will build out and provide leadership and direction to the Integrity Policy Management team and oversee the design, implementation, monitoring, and ongoing improvements of Meta Integrity Policy Management program.You will have strong executive communication and influencing skills, in order to effectively explain complex compliance issues and updates in a digestible manner to senior leadership and key stakeholders. The ideal candidate is an experienced trust & safety professional who has experience working in ambiguous and fast-changing environments, with the ability to pivot quickly and effectively as required, bringing your team along to remain aligned on key priorities, deliverables, and changes to the regulatory landscape affecting Meta.
Manager, Policy Management Responsibilities
  • Provide vision, oversight, and guidance on all work related to the global Integrity Policy Management team
  • Establish team goals, priorities, and KPIs
  • as well as operating models and standards and ensure team members understand program goals and are able to effectively able prioritize and execute on deliverables
  • Provide thought leadership and drive structure for the broader ISSO GRC function, as well as for the team
  • Facilitate communication and collaboration with XFN partners
  • ensuring roles, responsibilities, and deliverables are clear between the Integrity Policy Management team and multiple XFN partners to drive impact and work toward mutual goals.
  • Engage with internal technical and non-technical teams to develop a working relationship and provide concise and accurate regulatory and audit responses when requested
  • Provide updates to senior management and leadership
  • facilitating escalations, decision support, and removal of blockers when necessary
  • Share relevant expertise with the Policy Management team by providing them with the necessary support and training
  • Evaluate methods to streamline development, implementation and socialization of compliance obligations
  • Establishment of learnings, best practices, standardized frameworks and tools across programs and projects.
  • Excellent verbal and written communication skills, with proven success influencing a variety of audiences including senior leadership across both technical and non-technical teams.
  • Support business travel on an as needed basis (up to 10%).
Minimum Qualifications
  • 10+ years of experience in trust & safety, Integrity, policy, transparency reporting, governance, compliance, or risk management.
  • 5+ years experience managing a diverse, dispersed team
Preferred Qualifications
  • Advanced degree and/or certification.
  • Experience moving seamlessly from strategy to execution and delivering tangible results.
  • Advanced program management skills including planning, organizing, pre-empting risks/blockers, and communicating with stakeholders to deliver successful programs or projects, while operating with minimal guidance.
  • Knowledge of global content regulations, content moderation practices, and internet trust and safety best practices.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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