Technical Program Manager, WhatsApp

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Technical Program Manager, WhatsApp
WhatsApp iconWhatsApp
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London, UK
WhatsApp is a fast, simple and reliable way to talk to anyone in the world. More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. WhatsApp is not only free but also available on multiple mobile devices and in low connectivity areas — making it accessible and reliable wherever you are. It's a simple and secure way to share your favorite moments, send important information or catch up with a friend. WhatsApp helps people connect and share no matter where they are in the world As a Technical Program Manager at WhatsApp, you will lead and manage multiple critical technical and engineering projects, working closely with cross-functional teams within WhatsApp and other Meta teams. Your main focus will be on the Click-to-WhatsApp Ads initiative, which is essential for achieving our revenue growth goals. You will acquire a deep understanding of the development lifecycle processes, assume responsibility for them and identify opportunities to enhance efficiency across the board. This role requires significant cross-functional (XFN) engagement, collaboration across various groups, a deep understanding of team dynamics, technical dependencies and strategy to drive our progress and insights.
Technical Program Manager, WhatsApp Responsibilities
  • Develop and manage end-to-end cross-functional programs, ensuring timely delivery
  • Assume responsibility for program execution within a matrix organization, facilitating coordination across various functions
  • Collaborate with Engineering, Product and other key cross-functional teams to define program requirements, set priorities, and establish scope
  • Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases
  • Manage cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly
  • Drive and influence technical and product strategy, proactively identify risks, develop mitigation strategies, align priorities, effectively influence the direction for a broadly cross-functional area
  • Develop and own communication plans to effectively and proactively communicate program status, issues, and risks to stakeholders
  • Collaboratively define the vision for building Meta-scale, state-of-the-art, global products
Minimum Qualifications
  • B.S. in Computer Science, Electrical Engineering or a related technical discipline, or equivalent experience
  • Extensive experience within systems engineering, hardware engineering, software engineering, or technical product/program management experience
  • Experience delivering technical programs or products from inception to delivery, and fully understand and own the development lifecycle process(es)
  • Experience defining strategic direction and identifying new opportunities for impact amongst products, platforms and programs
  • Experience operating proactively and autonomously across multiple teams, demonstrating critical thinking, thought leadership and ability to operate in an ambiguous environment
  • Analytical and problem-solving experience with large-scale systems
  • Ability to motivate and focus a large collaboration to reach challenging goals.
  • Knowledge of user needs, gathering requirements, and defining scope
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time
  • Effective oral & written communicator, with demonstrated abilities to drive complex technical conversations, summarise, and present technical content to technical and non-technical leaders or audiences
  • Strong competence with systematic prioritisation and decision making
Preferred Qualifications
  • Experience in building or managing system software components like, messaging systems or cloud infrastructure, preferably in a large scale environment
  • Experience with disambiguating technical and cross-functional problems
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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