Senior Compliance Manager

Senior Compliance Manager
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London, UK
The Senior Compliance Manager will be responsible for developing and maintaining stakeholder relationships both internally and externally. They will be committed to building strong relationships with regulatory agencies and collaborating with cross-functional teams to provide insights and work with cross functional teams to implement regulatory requirements and ensure compliance. A successful candidate will thrive in an ambiguous, cross-functional environment where they are able to understand different perspectives and provide discussion frameworks to enable trade-offs and decisions. They should excel in knowing when to lead or support a cross-functional team and bring out views from all disciplines to inform one strategic plan.
Senior Compliance Manager Responsibilities
  • Build and maintain strong relationships with regulatory agencies at the local, national, and international levels (IDPC, EC, external legal advisors)
  • Act as a liaison between the organization and regulatory agencies to ensure effective communication and understanding
  • Develop and oversee processes for monitoring and reporting on regulatory compliance
  • Develop and lead the overall strategy for RFI response tracking and provide comprehensive reporting on trends to multiple audiences
  • Provide Root Cause Analysis by continuously evaluating and improving the organization's regulatory practices and procedures to identify product and process enhancements with a view to ensuring decreased dispute volumes
  • Project manage and prioritize work based on urgency and complexity while building operational cadences across technical and operational teams to coordinate work
  • Develop a strategy to develop an effective dispute resolution (“ADR”) process/team by implementing measures to ensure efficient conflict resolution whilst maintaining customer relationships, safeguarding financial integrity, and protecting company reputation
  • Build an internal team/leverage existing resources in Global Ops to support the DMA disputes resolution regulatory requirements
  • Select a Vendor, negotiate contracts, control costs, reduce vendor-related risks and ensuring service deliver
Minimum Qualifications
  • 7+ years of work experience in consulting, audit or compliance operations
  • In depth knowledge of DMA, DSA and familiarity with similar data protection and other types of legislations
  • 5+ years experience running project management or program management initiatives (e.g. organization-wide initiatives, large scale integration management projects) and in designing and implementing cross functional programs in data privacy
  • Hands-on experience in implementing or auditing privacy compliance programs
Preferred Qualifications
  • Certifications in Data Privacy and Security Frameworks (GDPR, CCPA, NIST, or ISO)
  • Compliance experience including conducting periodic internal and external reviews or company audits to ensure that the firm is compliant with laws, rules and regulations
  • Regulatory knowledge including developing and overseeing control systems to prevent or deal with violations of legal guidelines and internal policies, evaluating the efficiency of controls and continuously improving them
  • Risk management including revising procedures and reports periodically to identify hidden risks or non-conformity issues
  • Knowledge on Privacy or Technology law, policy, and/or programs Qualified in leadership, risk assessment, standards and controls, training and communication, and oversight
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