Global Operations' focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues, and are strong advocates for the Facebook community. With over a billion people using the service and more than 50 offices around the globe, a career at Facebook offers countless ways to make an impact in a fast-growing organization. The team enables the most impactful support for the community by building a productive workforce through agile planning and effective change management. The successful candidate will join the team as a Product Manager, Global Workforce Solutions and will be responsible for identifying and scoping process, tooling and/or data solutions that will optimize our global scaled reviewer workforce and enable our partner teams to develop best-in-class capabilities. We then partner across operations and cross functional teams to deliver. Once deployed, we aim to build an engaged community of product users and provide excellent support and system stability.