Create Career Profile
You can create a Career Profile to get job suggestions, prepare for the interview process, and more.
Create Career ProfileAlready have a Career Profile?
Log in
Students & GradsPathway ProgramsCultureDiversityVeteransLeadershipInnovationBenefitsFrequently Asked Questions
Advertising TechnologyAR/VRArtificial IntelligenceBusiness Development and PartnershipsCommunications and Public PolicyCreativeData and AnalyticsDesign and User ExperienceEnterprise EngineeringGlobal OperationsInfrastructureLegal, Finance, Facilities and AdministrationPeople and RecruitingProduct ManagementResearchSales and MarketingSecuritySoftware EngineeringTechnical Program ManagementFacebookInstagramMessengerMeta QuestWhatsAppWorkplaceProduction EngineeringPrivacyData Centers
Client Solutions Manager (CSM) - eComm ANZ
Location pin icon
The Client Solutions Manager (CSM) for Meta’s Global Business Group is a strategic and enthusiastic solution-driver who puts the needs of our customers first. Based in Sydney or Melbourne, the CSM will work with global brands to build strategic partnerships, drive growth, develop ROI-positive marketing strategies, and improve performance.
Success in this position requires strong consultative sales and analytical skills, a passion for marketing and technology, and the ability to thrive in a dynamic, team-oriented environment.
- You are curious, hungry to learn, and have an entrepreneurial mindset.
- You consistently demonstrate a high level of integrity when it comes to your development and client success.
- You build internal community by connecting people, collaborating well, showing respect, acting as an ally, and being inclusive.
Client Solutions Manager (CSM) - eComm ANZ Responsibilities
- Work with businesses to understand their objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, creative guidance and measurement recommendations.
- Build key stakeholder relationships including c-suite and founders, as well as internal leaders, and be seen as a key influencer in shaping platform strategy and feeding back on needs of ecomm businesses.
- Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients.
- Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers. Including 1st party data, ecomm platforms and attribution and measurement systems.
- Manage planning, execution, ongoing reporting and optimisation of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimisation and real time recommendations).
- Project Management - Manage complex work streams to optimize marketing objectives for clients. Manage analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across multiple accounts across multiple country used by clients).
Minimum Qualifications
- 5+ years of experience in customer acquisition or in marketing, media, and/or consulting.
- Strong communication, presentation, negotiation, and influencing skills.
- Ability to turn data into actionable insights that inform strategies.
- Able to lead multiple cross-functional projects with a high attention to detail.
- Self-starter with a strong work ethic and ability to work independently with high intensity and urgency.
- Effective and creative problem-solving and decision-making skills.
- Ability to travel as needed.
Preferred Qualifications
- Degree in Business, Marketing, Finance, or related field.
- Experience with business case modeling and market/opportunity sizing.
- Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends.
- Experience with Meta’s full suite of advertising solutions.
- Track record of success in managing and growing client relationships.
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Related Job Openings
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Let us know you're interested.
Share your resume or LinkedIn profile with our recruiting team and create personalized job alerts.
© Meta 2024
Our policies
More resources