Program Manager, Small Business

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Program Manager, Small Business
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Facebook is seeking a Global Program Manager for its Small & Medium Business (SMB) Programs team to develop and manage multi-billion dollar programs that drive growth of our product family across Facebook, Instagram and WhatsApp. The ideal candidate has experience owning revenue targets, driving product growth and leading go to market initiatives as well as strong problem solving and program management skills. The role of the Global Program Manager will be to design, test, and scale global programs that address the needs of Small & Medium businesses. Success in this position requires the ability to set & own a strategic roadmap, the ability to translate consumer and data-driven insights into solutions and the ability to effectively lead cross-functional groups.
Program Manager, Small Business Responsibilities
  • Manage, expand and optimize global program strategy to drive business growth with end-to-end ownership from ideation to goal attainment
  • Develop business plans, customer and market insights, and analyze program effectiveness.
  • Understand, identify and execute against Revenue and ROI opportunities across the portfolio.
  • Lead large, global, cross-functional teams including sales, demand, marketing, data science, and product to drive program execution.
  • Drive communication and influence a broad range of stakeholders including executives.
Minimum Qualifications
  • BA/BS or equivalent work experience
  • 8+ years of work experience in sales, service, marketing, consulting, design or product/program management
  • Experience leading cross-functional teams to drive results
  • Experience problem solving and communicating about issues with individual stakeholders and teams
  • Experience thinking analytically and strategically about issues and influencing internal and external stakeholders
  • Experience being a “connector” across teams and leading a program against KPIs through to completion
  • Experience influencing regional operations, analytics, and marketing teams through an understanding of business needs
Preferred Qualifications
  • Masters or MBA
  • Experience working with global teams
  • Experience working with or in support of diverse communities
  • Experience with customer lifecycle & loyalty programs
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$150,000/year to $216,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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