Learning Program Manager

Learning Program Manager
Meta is looking for a global Learning Program Manager to join the Business Learning team. This position will partner with multiple teams across Meta, most specifically within the global Business Learning team and with global stakeholders across the Meta Business Group (MBG). This global Learning Program Manager will be responsible for managing a portfolio of Business Learning programs aligned to a business need for our full time employee and agent audiences across MBG. Candidates must be a strong program, project or operations manager and ideally will have a sales, marketing or learning background, with experience managing global programs and projects for a sales & marketing or learning organization, strong collaboration skills, a high degree of creativity, energy and a passion for driving the success of our global sales & marketing teams.
Learning Program Manager Responsibilities
  • Maintain a healthy portfolio of global learning programs adhering to internal organizational workflows and processes e.g. program health checks, maintenance calendars, task management, program charters
  • Partner with Curriculum Managers to craft the strategy for their portfolio mapped to a core learning pillar (Onboarding, Functional Skills, Solutions), provide insights to help shape curriculum and execute programs to support learners
  • Own the reporting cadence for their portfolio to monitor, track and communicate progress to key stakeholders
  • Optimize program performance and implement measurement strategies aligned with broader Business Learning team, in order to achieve business, quality and operational metric goals (i.e. completion rates)
  • Partner with Design & Development on all instructional design and content development for their portfolio
  • Partner with Client Engagement to facilitate, activate and drive enrolment of programs, including coordination of train the trainer, delivery calendars and communication strategies
  • Partner with broader Business Learning teams on planning and prioritization to align efforts to FBG business priorities and roadmaps
  • Participate in business priority pods as required, supporting the analysis and creation of any learning resources required
  • Establish and maintain strong working relationships with key cross-functional teams in order to support delivery and drive learner enrollment for programs
  • Manage any external vendor trainer partnerships, overseeing performance and contracts in partnership with Operations
  • Regularly ship best practices to the Business Learning organization to improve team health and programs
Minimum Qualifications
  • 5+ years working experience within sales training & development, sales, marketing or other related field
  • Program, project or operations management experience with global, cross-functional teams, creating, managing and delivering against a timeline
  • Demonstrated experience with collaboration, and sharing best practices cross-functionally and globally
  • Problem solving and creative solution development skills
  • Proven communication, facilitation and presentation skills
Preferred Qualifications
  • BA/BS degree in learning, marketing or other related field preferred
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
(Colorado only*) Estimated salary of $113,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
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Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.