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Manager, Integrity Issue Management

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Manager, Integrity Issue Management
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We are creating an operationally effective and highly efficient “service of common concern” for all Integrity, Security, Support, and Operations (ISSO) Governance, Risk, and Compliance (GRC) needs, ensuring Integrity, Security, Support, and Operations continue to meet global regulatory requirements and manage risk. Meta's ISSO GRC is the central engine driving risk management and compliance at the company, supporting Meta and the family of apps. We’re seeking deeply experienced, Integrity (trust & safety) leadership talent to help enable and safeguard Meta’s products and services which have a truly global scale. ISSO GRC is simultaneously responsible for, (a) enabling the business to achieve its goals at scale and pace; (b) safeguarding the business against real world security risks; and (c) addressing the regulatory scrutiny the business faces. Our goal is to make Meta the premier place to work for governance, risk, compliance, security, and integrity professionals. We are seeking an experienced Manager with deep knowledge of risk management, compliance, and Meta Integrity functions who will help ensure the company meets regulatory risk assessment requirements and obligations. You will build out and provide leadership and direction to the Integrity Assurance team and oversee the design, implementation, monitoring, and ongoing improvements of Meta’s Integrity Assurance program. You will have strong executive communication and influencing skills, in order to effectively explain complex compliance issues and updates in a digestible manner to senior leadership and key stakeholders across product, policy, operations, and legal. The ideal candidate is an experienced trust & safety professional who can translate work across compliance and Integrity teams seamlessly and act as the human API between GRC, Legal, Regulatory Offices, and the business, maintaining deep Integrity subject matter expertise.
Manager, Integrity Issue Management Responsibilities
  • Provide vision, oversight, and guidance on all work related to the global Meta Issue Management team.
  • Establish team goals, priorities, and KPIs
  • as well as operating models and standards and ensure team members understand program goals and are able to effectively able prioritize and execute on deliverables
  • Provide thought leadership and drive structure for the broader ISSO GRC function, as well as for the team.
  • Facilitate communication and collaboration with XFN partners
  • ensuring roles, responsibilities, and deliverables are clear between the Meta Issue Management team and multiple XFN partners to drive impact and work toward mutual goals.
  • Engage with internal audit and internal technical and non-technical teams to develop a working relationship and provide concise and accurate regulatory and audit responses when requested.
  • Provide updates to senior management and leadership
  • facilitating escalations, decision support, and removal of blockers when necessary.
  • Share relevant expertise with the Issue Management team by providing them with the necessary support and training.
  • Implement maturity frameworks across multiple programs factoring in emerging regulations and proactive detection of risks.
  • Establishment of learnings, best practices, standardized frameworks and tools across programs and projects.
  • Support business travel on an as needed basis (up to 10%).
Minimum Qualifications
  • Bachelor's Degree in technical or business discipline or related experience.
  • 5+ years experience managing a diverse, dispersed team.
  • 7+ years of experience in security, trust & safety, Integrity, content policy, transparency reporting, governance, compliance, or risk management.
  • Experience with Integrity, Security or Trust and Safety, or compliance precepts, practices, and solutions.
  • Experience working in information security and/or cybersecurity.
  • Communication skills, with proven success influencing a variety of audiences including senior leadership across both technical and non-technical teams.
Preferred Qualifications
  • Advanced degree and/or certification.
  • Knowledge of global content regulations, content moderation practices, and internet trust and safety best practices.
  • 3+ years working in a corporate environment subject to audit against federal or industry-wide regulations.
  • Experience working on risk assessments, transparency reports, responses to regulators or other external parties, audits, and/or designing controls specific to meet regulatory expectations.
  • Advanced program management skills including planning, organizing, pre-empting risks/blockers, and communicating with stakeholders to deliver successful programs or projects, while operating with minimal guidance.
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
$146,000/year to $203,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.
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Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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