Facility Support Manager

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Facility Support Manager
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Ashburn, VA
Facebook is seeking a Leased Facility Support Manager to join our data center Global Leased Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Manager leads and manages a team to provide essential support functions to the broader Facility Operations team on site in the global leased portfolio. The ideal candidate will possess data center/corporate real-estate/hospitality experience with exposure to and awareness of critical operations or other similar environments (e.g.: hospital) or have experience as a third party manager to critical operations. This position's main function is to ensure procedures and processes, maintenance planning overview, repair activities and environmental health and safety on site – including budget review and fiscal planning.
Facility Support Manager Responsibilities
  • Develop, mentor, and manage an onsite Facility Support Team: Process Coordinator, Maintenance Planning Coordinator, and Environmental Health & Safety Coordinator
  • Manage an on-site, third-party, Facility Operations staffing contract including budget execution, quarterly business reviews, contractor provisioning, single point of contact, work quality, and coordination
  • Drive the implementation of operational standards and policies that comply with all applicable regulations, rules, codes, guidelines, standards, and specific performance criteria
  • Plan, develop, and administer the facility program budgets, including operational budgets
  • Assist with review and provide recommendations regarding project and budget approval
  • Coordinate, improve and train on all programs related to maintenance planning and process development for the facility operations team
  • Serve as main point of contact for external regulatory agencies and third-party consultants
  • Track implementation, improvement, and training of standards on the campus-wide environmental, health & safety program
  • Develop cross-functional relationships with all onsite teams to improve and enhance operations
  • Be a site leader to drive a strong culture in line with Facebook’s values, including being a strong safety culture champion
  • Motivated self-starter with a history of operating and delivering results through ambiguity
  • Responsible for oversight of critical and non-critical service contracts
  • Establish working relationships with the landlord’s portfolio and customer success management teams to resolve invoicing issues, track facility operations initiated lease addendums and proposed alterations
  • Coordinate and fill contractual gaps in services with landlords services, policies and EHS programs
Minimum Qualifications
  • 3+ years experience working in large scale facilities or critical infrastructure management
  • 3+ years experience managing people
  • Experience decisions making and working with minimal direction
  • Experienced in budget management
  • Experience leading a fast-paced, hands-on, start-up environment
  • Experienced in project management
  • Experienced in vendor management and negotiations
  • Communication skills
  • Experience in cross functional, collaborative environments
Preferred Qualifications
  • Experience in varied facilities operations support functions
  • Excellent customer service recognition from multiple customers
  • Experience with training and certifying employees in their field of expertise
  • Experience with expenditure and budgeting process
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About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.