Benefits Operations Program Manager

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Benefits Operations Program Manager
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Singapore
Meta is seeking a Benefits Operations Specialist to assist in supporting the company’s various benefits programs. The person in this role will make an impact supporting the implementation of program and systems changes and manage the day-to-day operations and vendor management for benefit programs. This role is based in Singapore and will lead projects, process improvement, metrics, and ensure a high touch employee experience. The person in this role will partner closely with the Benefits, Legal, People Tools, Payroll, and HRBP teams. This is a full time role based in our Singapore office.
Benefits Operations Program Manager Responsibilities
  • Partner with the Benefits Manager to operationalize new global and regional programs
  • Design and implement effective communication and education strategies regarding benefits programs
  • Manage the ongoing vendor management and administration of various benefit programs, including program analysis and recommendations
  • Represent the Benefits team as a subject matter expert in a specific area. Drive benefits process improvement activities, including process design, documentation, and training
  • Identify opportunities to improve existing and build scalable processes, leveraging technology where possible. Things can always be done better
  • Run adhoc reports on benefits utilization and establish metrics. Ensure performance against metrics is tracked, measured, and shared
Minimum Qualifications
  • 5+ years’ experience in benefits and/or HR operation in a fast paced organization
  • Experience in implementation of different benefit programs across APAC
  • Must demonstrate strong analytical and problem solving skills
  • Must have ability to effectively use data to drive recommendations
  • Ability to interact with all levels of a professional organization
  • A self starter with ability to work independently with minimum supervision and lead multiple projects simultaneously involving various groups / locations / vendors
  • Strong project management skills including task initiation, prioritization, completion
  • Excellent oral and written communication skills
Locations
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
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