Systems Production Engineer

Systems Production Engineer
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Taipei, Taiwan
Meta is seeking an engineer to join our Release to Production (RTP) team. Our servers and data centers are the foundation upon which our rapidly scaling infrastructure operates efficiently to deliver our innovative services. The RTP team is responsible for the Hardware Lifecycle of all Meta servers including pre-production hands-on system and hardware debugging and stress testing, enabling production-ready system monitoring, automated provisioning and automated remediation of issues. RTP Engineers work closely with hardware designers, ODMs, component vendors, capacity engineering, production engineering, Meta services, and data center operations teams to test systems before release to our production data centers, and to track the health and lifecycle of servers in production. This role is based in Taiwan.
Systems Production Engineer Responsibilities
  • Collaborate with internal XFN teams and external ODM/Vendors to deliver a successful project from NPI to MP.
  • During project development: Review test plans with ODMs based on hardware system/rack design. Work closely with ODMs on ensuring test execution quality and schedule. Actively examine test results and lead system level debug with ODMs and Vendors when projects need.
  • Proactively create experiments and tooling to detect and diagnose hardware/firmware/software health issues Troubleshoot, diagnose and root cause of system failures and isolate the components/failure scenarios while working with internal & external stakeholders.
  • Develop visibility through data visualization and implement systemic solutions to hardware health issues.
  • Communicate with internal teams on project validation and issue investigation status.
  • Drive necessary discussion with external and internal teams on test specification and methodologies to improve test quality continuously.
Minimum Qualifications
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience (8+ years).
  • At least 5+ years of work experience and hardware system knowledge especially on CPU, GPU, NIC, DDR, etc
  • Solid system/rack level debug/troubleshooting experience with a clear systematic approach.
  • Fluent in English and experienced in cross-functional communication with internal and external partners under pressure.
  • Experience working through full life cycle for different server system/data center products.
  • 2+ years with Linux and scripting.
  • Experience in changing system configurations and measuring change impact.
Preferred Qualifications
  • Preferred experience with both HW and FW on server products.
  • Familiar with lab equipment, protocol analyzers, oscilloscopes, power meters, air flow chambers.
  • 2+ years of experience in 24x7 Production support at scale (e.g. - 10K storage servers and over 100K HDD).
  • 4+ years of experience scripting automation in Python or PHP or Perl.
  • 4+ years of experience in full system technologies (including PCIe).
  • ASIC development (Silicon bring-up, characterization).
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
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