Program Manager, Strategic Business Support

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Program Manager, Strategic Business Support
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Meta is seeking an experienced professional to join our Infrastructure Construction Management Team as a Construction Manager, Strategic Business Support on the Strategic Business Support Team. The candidate must be experienced in facilitating and project managing subject matter experts, developing organizational improvement initiatives that yield predictable, repeatable and efficient construction delivery models with the ability to develop key process metrics to gather and analyze data and identify process improvement effectiveness and opportunities. Our data centers are the foundation upon which our software operates with efficient ease. Building and operating data centers the "right" way from the day they go live is synonymous with ensuring capacity availability and capital conservatism. Architecting, constructing, operating and continually innovating the telecommunications and structured cabling infrastructure within our data centers is fundamental to ensuring high availability, the capacity to meet our extreme growth demands and obtaining the most robust and cost-effective online service in the world! The Construction Manager will have two primary responsibilities within the group including: The project management of program level initiatives include the ability to analyze the inner workings of our internal teams in relation to their external touch points, identify and/or work with key stakeholders, develop and/or lead initiatives, create and implement embedment plans, and develop/measure key metrics to determine success. The facilitation of the vendor business review includes partnering with both our internal and external delivery teams, working to align vendor improvements with global capacity delivery priorities, to strategically extract more value and increase reliability from our supply chain. The expectations of the position will focus more towards the Mechanical, Electrical, and BMS scopes and will require the candidate to draw upon their experience in the construction of complex technical facilities.
Program Manager, Strategic Business Support Responsibilities
  • Project manage program level initiatives from development to embedment, aligning with internal and cross functional stakeholders.
  • Facilitating and developing key performance indicators and dashboards, across all pillars, in alignment with ICM mission and initiatives and in collaboration with cross-functional partners.
  • Manage the development and use of a Project Charter to align the expectations of project stakeholders.
  • Utilize tools such as RACI charts and process flow charts to communicate clear ownership and responsibilities.
  • Develop key process metrics, gather and analyze data to identify and organize process improvement opportunities. Establish KPI’s and associated scorecards to monitor improvement.
  • Facilitating regular strategic planning follow ups for collaboration and accountability.
  • Monitoring the effectiveness of strategic planning, alignment, and optimization efforts. Champion and support course correction efforts when required.
  • Drive the consistent use of processes across teams and locations.
  • Facilitating and participating in the planning and development of strategies for large Strategic Events & Summits and Vendor Business Reviews.
  • Review programmatic data and surveys, identifying key strategic insights.
  • Coordinate key stakeholders to support a standardized review process and outcome.
  • Facilitate in person vendor reviews between ICM and critically strategic vendors.
  • 25% travel to construction sites is required (domestic & international locations).
Minimum Qualifications
  • Bachelor's in Construction Management or equivalent degree
  • 10+ years experience in the construction industry. Mission critical data center experience would be a positive
  • Experience with the various stages of a capital development program – design through construction
  • Experience with construction management processes and systems in the areas of scheduling, budgeting, quality control, safety, cost forecasting, change management and pre-construction
  • Experience with various scheduling methodologies – critical path, Gantt charts, resource planning
  • Experience providing alternate solutions or bringing new solutions from different industries
  • Organization, communication and presentation experience
  • Experience with MS Project, Word, Excel, and PowerPoint
Preferred Qualifications
  • Masters Degree in Construction Management, Engineering or equivalent
  • Certification in Mechanical, Electrical, or BMS Controls
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to
(Colorado only*) Estimated salary of $174,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta's Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law.

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